Terms & Conditions
Please read these terms carefully before using our services
Last Updated: December 18, 2025
Welcome to CES Furniture. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Products and Pricing
- We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free.
- All prices are displayed in British Pounds (GBP) and include VAT where applicable.
- We reserve the right to modify prices at any time without prior notice.
- In the event of a pricing error, we reserve the right to cancel your order and refund any payment made.
3. Orders and Payment
- When you place an order, you are making an offer to purchase products at the prices stated.
- We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing, or suspected fraud.
- Payment must be received in full before we process and ship your order.
- We accept various payment methods as displayed at checkout. All payments are processed securely through our payment gateway providers.
- You confirm that the payment details you provide are valid and that you are authorized to use the payment method.
4. Delivery
- Delivery times are estimates and not guaranteed. We are not liable for delays caused by third-party carriers.
- Delivery charges will be displayed at checkout and added to your order total.
- Risk of loss and title for products purchased from us pass to you upon delivery to the carrier.
- You are responsible for ensuring someone is available to receive the delivery. If delivery fails due to your unavailability, additional charges may apply for redelivery.
- We deliver to addresses within the United Kingdom. International delivery may be available upon request.
5. Returns and Refunds
- Return Period: You have 30 days from the date of delivery to return items for a full refund, provided they are unused and in their original packaging.
- Return Process: To return an item, please contact us to obtain a return authorization. Items returned without authorization may not be accepted.
- Return Shipping: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
- Refunds: Refunds will be processed to the original payment method within 14 business days of receiving the returned item.
- Non-Returnable Items: Custom-made or personalized items may not be eligible for return unless defective.
- Damaged Items: If you receive a damaged item, please contact us immediately with photos. We will arrange a replacement or full refund.
6. Warranties
- All products are covered by manufacturer warranties where applicable.
- We provide a warranty against defects in materials and workmanship for the duration specified by the manufacturer.
- Warranty claims must be made within the warranty period and may require proof of purchase.
- Warranties do not cover damage caused by misuse, accidents, or normal wear and tear.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of CES Furniture or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, CES Furniture shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or products.
9. Indemnification
You agree to indemnify and hold harmless CES Furniture, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our website or violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.
12. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: [email protected]
Phone: +44 7412 387096